Filtering Categories

Filtering ASINS

Filtering Keywords

Seller Central Settings Help Guide

Creating Your MarketGap Account: A Step-by-Step Guide

How Billing Works

Adding Products To Your Store

Getting Started with MarketGap FAQ

Using the MarketGap Platform

Order Management

Account Health: Customer Service Performance

Connect your Amazon Seller Central Account

Pricing Markup Settings

Lead Time Settings

Package Weight and Dimensions Filter Settings

Why Marketgap?

Shipping Pricing Settings

Store Settings: Listing Defaults

Pause Lowering Listing Pricing Setting

Filtering Brands

Limit Purchase Price Range

Suspected Intellectual Property Violations

Understanding Tax Fees on MarketGap

Getting Started

Store Settings

Inventory Management

FAQs

Account Health Metrics

Customer Service Performance

Policy compliance

Shipping Performance

<h4>&nbsp;</h4><h4>1. <strong>Sign Up:</strong></h4><p><strong>&nbsp; &nbsp;</strong>- To begin, visit our registration page: <a href="https://www.marketgap.com/registration/create-account" target="_blank" rel="noopener noreferrer">Create Your Account</a><br>&nbsp; &nbsp;- Fill in your essential details to create your unique MarketGap account.</p><p>&nbsp;</p><h4>2. <strong>Plan Selection</strong>:</h4><p>&nbsp; &nbsp;- Choose the MarketGap plan that aligns with your business goals and needs.<br>&nbsp; &nbsp;- Add your payment information to transition to your chosen plan seamlessly.</p><p>&nbsp;</p><h4>3. <strong>Submission and Access</strong>:</h4><p>&nbsp; &nbsp;- Once your payment is confirmed, hit that submit button. Congratulations, you're now a part of the MarketGap community!<br>&nbsp; &nbsp;- Log in to your new account, where you'll have access to our suite of tools designed to streamline your cross-marketplace selling experience.</p><p>&nbsp;</p><h4>4. <strong>Seller Central Account</strong>:</h4><p>&nbsp; &nbsp;- Connect Marketgap to your Amazon selling account. See the <a href="https://help.marketgap.com/en/article/connect-your-amazon-seller-central-account" target="_blank" rel="noopener noreferrer">Store Details Settings</a> article for more details.</p><blockquote><p>Ensure you have a valid Seller Central account in the country where you intend to sell. If you're not already an Amazon seller, no worries! You can start your Amazon seller journey here: <a href="https://sell.amazon.com/" target="_blank" rel="noopener noreferrer">Start Selling on Amazon.</a></p></blockquote><h4>&nbsp;</h4><h4>5. <strong>Navigate Store Settings</strong>:</h4><p>&nbsp; &nbsp;- Take the time to explore and configure your store settings. Tailoring these settings according to your business strategy enhances your selling experience.</p><p>&nbsp;</p><h4>6.<strong> Adjust Seller Central Settings</strong>:</h4><p>&nbsp; &nbsp;- Delve into your Seller Central settings to ensure optimal alignment with MarketGap. This synchronization amplifies the efficiency of your cross-marketplace selling endeavors. See the <a href="https://help.marketgap.com/en/article/seller-central-settings-help-guide" target="_blank" rel="noopener noreferrer">Seller Central Settings Help Guide</a> for more details.</p><p>&nbsp;</p><h4>7. <strong>Adding Products:</strong>&nbsp;</h4><p>By now, you're well on your way to harnessing the full potential of MarketGap's prowess. Ready yourself for the next step: &nbsp;<a href="https://help.marketgap.com/en/article/adding-products-to-your-store">Adding Products To Your Store.</a>&nbsp;</p><p>&nbsp;</p><p>Should queries arise or assistance be required, our dedicated support team is always at your service.&nbsp;</p><p>&nbsp;</p><p><a href="https://www.marketgap.com/registration/create-account" target="_blank" rel="noopener noreferrer">Join MarketGap today</a> and tap into a world of opportunities for expanding your business reach across various Amazon marketplaces. Should you encounter any questions or need assistance, our customer support is here to help. Your success is our priority, and we're thrilled to have you on board!</p>

<h2>Q: How does the auto-listing tool work?</h2><p>A: The auto-listing tool facilitates a seamless product listing process on your chosen Amazon marketplaces. Once you've selected the desired brands and categories to sell, MarketGap monitors each item on Amazon.com for availability and pricing updates. It calculates the total cost, considering item cost, markup, and shipping pricing, and then converts it to the target store's currency before queuing it to be sent to Amazon.</p><p>MarketGap dispatches two types of files to Amazon:</p><ol style="list-style-type:decimal;"><li><strong>Inventory Update</strong>: This file initially adds products with pricing details and removes items from the inventory if they are unavailable on Amazon.com or restricted by any filter settings.<br>&nbsp;</li><li><strong>Pricing Updates:</strong> This file is exclusively for adjusting the pricing of items based on changes observed on Amazon.com, alterations in markup or shipping pricing settings, or fluctuations in the conversion rate.</li></ol><h2>&nbsp;</h2><h2>Q: I changed the pricing on my account; when will it be reflected on my Amazon account?</h2><p>A: After you adjust the pricing in your MarketGap account, the changes initiate a process that typically takes a few minutes to detect all affected items and add them to the queue for Amazon. The system then regularly sends files to Amazon every 20 minutes, containing up to 10,000 items per batch. The time Amazon takes to reflect these changes depends on the processing time at Amazon's end, the number of items, and file size, which usually takes about 10 minutes but can sometimes extend up to 24 hours. this delay is beyond MarketGap's control.<br>&nbsp;</p><p>You can monitor the queue status and observe the progression of listing, delisting, and pricing updates at <a href="https://www.marketgap.com/inventory/current-listing" target="_blank" rel="noopener noreferrer">MarketGap Inventory Progress</a>. Be aware that stalled items indicate errors returned by Amazon during the file processing phase.</p><h2>&nbsp;</h2><h2>Q: I whitelisted a brand, but an item from that brand is not listed in my store. What do I do?</h2><ol><li>Verify the correct brand name using tools like Keepa, as Amazon.com listings might not always match the item's internal brand name assigned by Amazon.</li><li>Cross-verify the brand name on Amazon.com since MarketGap synchronizes with Amazon.com's data.</li><li>Confirm if the brand is present in the Allowed Brands List and not in the Blocked Brands List.</li><li>Check if the item title on Amazon.com includes any blocked keywords.</li><li>Ascertain that the item's parent category is in the allowed list and not in the blocked list (you can find this info using tools like Keepa.com).</li><li>Ensure the item is available to purchase on Amazon.com from a reliable seller with favorable shipping dates.</li><li>Verify if the brand is listed in the brand discovery section on MarketGap.</li><li>Inspect if there are any items listed in the inventory progress.</li><li>Confirm that the brand is ungated in your Amazon selling account and that you have permission to sell products from this brand.</li><li>Ensure that your MarketGap plan allows for additional ASINs to be listed.</li></ol><p>If the issue persists after these steps, don't hesitate to contact support with the ASIN and your store name for further assistance. It's possible that an error occurred when MarketGap transmitted the file to Amazon.</p><h2>&nbsp;</h2><h2>Q: The brand I want to list is not in MarketGap. Can I add it?</h2><p>A: Yes, although MarketGap already supports over 200,000 brands, if the specific brand you're interested in isn't available, you can contact our support team to inquire about adding it. We evaluate these requests on a case-by-case basis.</p><h2>&nbsp;</h2><h2>Q: I am experiencing technical issues (like server-side errors) with MarketGap. How can I resolve these?<br>&nbsp;</h2><p>A: If you are encountering technical issues on MarketGap, here are some steps you can take to troubleshoot:</p><p><strong>Page Loading Problems</strong>: Initially, try refreshing the page. If the issue persists, open the page in incognito mode to check if it's a browser cache issue. If opening the page in incognito mode resolves the issue, it indicates a cache problem, and you might need to clear your browser's cache.</p><p><strong>Server-side Errors</strong>: In the early stages of MarketGap, server-side errors can occur. If you encounter any, please report them to the MarketGap support team to help us enhance our platform.</p><p>If the problem persists, don't hesitate to reach out to our support team with a screenshot, the URL of the page you are trying to access, and a detailed description of the issue.</p><p>&nbsp;</p><p>&nbsp;</p><p><br>&nbsp;</p>

<p>Welcome to the Pricing Configuration Help Page. Here, we'll explain the key elements of configuring pricing settings in a simple and clear manner.</p><hr><p>&nbsp;</p><figure class="image"><img src="https://cdn-assets.productfruits.com/5b0282e1-535a-4a75-bb24-cea9568292a4"></figure><h4>&nbsp;</h4><h4>Amazon Fee:&nbsp;</h4><p>Amazon fee is also referred to as the Amazon Referral Fee, which is about 10-17%, depending on the marketplace and the category of items you sell.<br>&nbsp;</p><h4>MarketGap Fee:</h4><p>MarketGap sales fee, which is 2% by default.<br>&nbsp;</p><h4>Tax Fee:</h4><p>Tax fees in MarketGap represent the taxes included in the list price of products, applicable mainly in EU Marketplaces and Amazon.com.au. Remember, these fees are based on the list price, not the sale price before taxes. This is key for correctly pricing your products in markets where VAT or equivalent taxes are included in the list price.</p><p>EU, AU, and Similar Marketplaces: Tax is included in the list price. For example, a product listed for $100 on Amazon.com might be listed for $120 on Amazon.co.uk, assuming a 20% VAT.</p><p>CA and Other Marketplaces: If a sales tax is added to the list price, it's not included in MarketGap's tax fee, as Amazon automatically adds it.</p><p>When setting prices on MarketGap, use the formula below to convert your VAT rate for accurate listing<br>100 - (100 / (VAT + 1))&nbsp;<br>*Add 20% as 0.20 in VAT.</p><p><br>Example:<br>100 - (100 / (0.2 + 1))&nbsp;= 16.66667%</p><p><br>For sellers who are tax-exempt or responsible for their own taxes/duties where Amazon doesn't collect them, these fees can be added manually in MarketGap.</p><p>For a more in-depth understanding, including how to calculate these taxes and nuances across different marketplaces, please refer to our <a href="https://help.marketgap.com/en/article/understanding-tax-fees-on-marketgap" target="_blank" rel="noopener noreferrer">detailed article on tax fees in MarketGap</a>.<br>&nbsp;</p><hr><h4>&nbsp;</h4><h4><strong>Bracket Range Rules:</strong></h4><p>1. Markup is applied to items within defined price ranges on the "From" amount you set. The next row's "From" becomes the previous row's “To”.<br>2. Rules are assessed sequentially, stopping at the first match.<br>3. The "From" value is inclusive, encompassing items equal to or greater in cost.<br>4. The last line represents items equal to or higher in cost without an upper limit.<br><br>Example: To select a bracket from 0-10 USD, add a new line of your next bracket from "10"; this will set the first line as 0$-10$.</p><p>&nbsp;</p><h4><strong>Purchase Price + Shipping Price</strong>:</h4><p>The "Purchase Price" refers to the original cost of an item on the purchasing marketplace.&nbsp;<br>The "Shipping Price" refers to the shipping pricing you have set up in the shipping pricing setting, Marketgap will calculate the shipping price according to your settings based on the item weight.<br><br>Based on the combined pricing of the <strong>Purchase Price</strong> and <strong>Shipping Price</strong> of an item, you can customize a Pricing Markup you would like.</p><p>&nbsp;</p><h4><strong>Flat Profit Amount (USD):</strong></h4><p>You can add a flat USD amount; MarketGap will add the Markup percentage on top of this amount, so you will end up with the Flat Amount after Amazon, MarketGap, and Tax fees are deducted.<br>&nbsp;</p><h4><strong>Profit % of the Sale price:</strong></h4><p>Add a Profit Percentage of the Sale Price<br>if you add a percentage of 10% and you have a sale of 100$, the profit percentage will be 10$.</p><blockquote><p>Recommended: 5% - 20%<br>Lower may be too low to cover operational cost&nbsp;<br>An higher percentage may lead to High Pricing error on Amazon and Fewer sales.</p></blockquote><h4>&nbsp;</h4><h4>Effective Converted Percentage:</h4><p>The Effective Percentage, used by MarketGap to determine the Listing price, is calculated as follows:<br><strong>Effective Converted Percentage</strong> = (100 / ( 100 - Amazon Fee % + MarketGap Fee % + Tax Fee % + Profit %) - 1))</p><hr><h4>&nbsp;</h4><h4>How MarketGap calculates the Listing Price:</h4><p>(Item cost + Shipping cost + Flat Profit) + ((Item cost + Shipping cost + Flat Profit) * (100 / ( 100 - Amazon Fee % + MarketGap Fee % + Tax Fee % + Profit %) - 1))</p><p>= (Item cost + Shipping cost + Flat Profit) + ((Item cost + Shipping cost + Flat Profit) * <strong>Effective Converted Percentage</strong><br><br>Example:&nbsp;<br>Item cost on Amazon.com: 20 USD<br>Item Weight: 1 LB (16 ounces)<br>Shipping Price: 10 USD<br>Flat Profit Amount: 5 USD<br>Amazon Fee: 15%<br>MarketGap Fee: 2%<br>Tax Fee: 10%<br>Profit Percentage: 10%</p><p>Calculation:<br>= (Item cost + Shipping cost + Flat Profit) + ((Item cost + Shipping cost + Flat Profit) * <strong>Effective Converted Percentage</strong><br>= (20 + 10 + 5) + ((20 + 10 + 5) * <strong>Effective Converted Percentage</strong>)<br>= (35 + (35 * <strong>Effective Converted Percentage</strong>)<br>= 35 + (35 * <strong>58.73%</strong>)<br>= 55.56 USD<br><br>Note: 55.56 is before currency conversion to the target currency.<br>&nbsp;</p><hr><p>We're committed to ensuring your understanding of pricing configuration. Should you need further clarification or assistance, our dedicated customer support team is here to guide you. Your success with MarketGap is our priority, and we're here to support you every step of the way.</p>

<p>Welcome to the world of MarketGap, where your Amazon selling journey takes a quantum leap. Let's delve into MarketGap, how it operates, and why it's your ultimate companion in the bustling realm of e-commerce.</p><p>&nbsp;</p><h4><strong>The Essence of MarketGap:</strong></h4><p>MarketGap isn't just a tool; it's your innovative ally in mastering the intricacies of Amazon sales across multiple marketplaces. This Software as a Service (SaaS) solution is engineered to enhance and streamline your Amazon selling experience.</p><p>&nbsp;</p><h4><strong>Simplifying Cross-Marketplace Selling:</strong></h4><p>Imagine effortlessly listing and selling your products on various Amazon marketplaces, from Amazon.ca to Amazon.co.uk and beyond. That's where MarketGap comes in. Our intuitive platform streamlines cross-marketplace selling, ensuring accessibility for businesses of all sizes and industries.</p><p><br>A key advantage of utilizing MarketGap is that it eliminates the need for inventory investment. You only purchase inventory once a customer has made a purchase, making it a resource-efficient approach that minimizes upfront costs.</p><p>&nbsp;</p><h4><strong>Why MarketGap?</strong></h4><p>1. <strong>Powerful Auto-Listing Tool:</strong> Our sophisticated auto-listing tool lets you swiftly list products on multiple Amazon marketplaces, saving you time and effort.<br>2. <strong>User-Friendly Interface:</strong> Regardless of your experience with cross-marketplace selling, our interface is designed for easy navigation.<br>3. <strong>Customizable Pricing and Shipping:</strong> Tailor pricing, shipping costs, and currency conversion to suit your business strategy.<br>4. <strong>Real-Time Inventory Syncing:</strong> Keep your inventory levels accurate across all marketplaces, preventing stockouts and overselling.<br>5. <strong>Exceptional Customer Support:</strong> Our dedicated team is committed to ensuring your journey with MarketGap is smooth and successful.</p><p>&nbsp;</p><h4><strong>How It Works:</strong></h4><p>1. <strong>Listing Your Products:</strong> Utilize MarketGap's auto-listing tool to list products on Amazon marketplaces.<br>2. <strong>Customer Purchase:</strong> Customers from the target marketplace make a purchase from your store on Amazon.<br>3. <strong>Order Fulfillment:</strong> Fulfill orders by purchasing items from the original marketplace to your warehouse and shipping them to customers.<br>4. <strong>Monitoring and Growth:</strong> Monitor sales and inventory across multiple Amazon marketplaces, expanding your business reach.</p><hr><p>In a nutshell, MarketGap is your bridge to seamless cross-marketplace selling on Amazon. It's the convergence of cutting-edge technology, expert insights, and exceptional support, all dedicated to propelling your business forward. <a href="https://www.marketgap.com/registration/create-account" target="_blank" rel="noopener noreferrer">Join the MarketGap community today</a>, and let's embark on a journey to Amazon selling success!</p>

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